tag:status.ferndesk.com,2005:/history ferndesk Status - Incident history 2026-03-16T07:34:27.125+00:00 ferndesk tag:status.ferndesk.com,2005:Incident/cmmsvb8s700c2obp0iii4qbtm 2026-03-16T07:34:27.125+00:00 2026-03-16T07:34:28.336+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 07:34:28 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:36:20 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmsv2zgs00c413lte4suerlb 2026-03-16T07:28:01.803+00:00 2026-03-16T07:28:03.013+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 07:28:03 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:32:14 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmsuusm900beobp0u2fo2f0v 2026-03-16T07:21:39.680+00:00 2026-03-16T07:21:40.891+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 07:21:40 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:25:49 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmsumm7l00eg1068iuhelgq5 2026-03-16T07:15:18.128+00:00 2026-03-16T07:15:19.337+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 07:15:19 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:19:25 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmsuegmb00bpce2adthpvgh5 2026-03-16T07:08:57.634+00:00 2026-03-16T07:09:00.161+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 07:09:00 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:13:06 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmsu6ej800dz1068n0lqc1ur 2026-03-16T07:02:41.683+00:00 2026-03-16T07:02:42.890+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 07:02:42 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:06:46 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmstya1200anobp081oytpdd 2026-03-16T06:56:22.597+00:00 2026-03-16T06:56:23.808+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 06:56:23 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 07:00:27 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmstq6jo00ch1orw1d17g9lz 2026-03-16T06:50:04.836+00:00 2026-03-16T06:50:06.060+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 06:50:06 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 06:54:09 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmstkmtk004t541dra09hm3n 2026-03-16T06:45:45.991+00:00 2026-03-16T06:45:46.296+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 16, 06:45:46 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 16, 06:47:53 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmqidyl000ke2koxoymoyl86 2026-03-14T15:57:06.515+00:00 2026-03-14T15:57:08.095+00:00 Marketing site is back up Type: Incident

Mar 14, 15:57:08 GMT+0
Investigating - Marketing site is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 14, 15:59:01 GMT+0
Resolved - Marketing site is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmmh995k7004fqdp8orpw0eb1 2026-03-08T04:31:30.150+00:00 2026-03-08T04:31:31.834+00:00 Marketing site is back up Type: Incident

Mar 8, 04:31:31 GMT+0
Investigating - Marketing site is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 8, 04:33:12 GMT+0
Resolved - Marketing site is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmm87ma1r00197tx5h2hh0xns 2026-03-01T20:35:47.678+00:00 2026-03-01T20:35:48.448+00:00 Marketing site is back up Type: Incident

Mar 1, 20:35:48 GMT+0
Investigating - Marketing site is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 1, 20:37:33 GMT+0
Resolved - Marketing site is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmm87l0hm003xpq8oxtaitmjp 2026-03-01T20:34:48.633+00:00 2026-03-01T20:34:48.922+00:00 Backend is back up Type: Incident

Affected Components: Engine

Mar 1, 20:34:48 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 1, 20:37:02 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmm5bvjds01jw14cq4eewdycd 2026-02-27T20:11:39.615+00:00 2026-02-27T20:11:39.886+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 27, 20:11:39 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 27, 20:13:56 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlz4f7dp00fb7qx177e4zwyh 2026-02-23T11:56:23.196+00:00 2026-02-23T11:56:24.414+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 23, 11:56:24 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 23, 12:00:16 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlvvxr93005phagy1p65aobh 2026-02-21T05:35:33.686+00:00 2026-02-21T05:35:34.459+00:00 Marketing site is down Type: Incident

Feb 21, 05:35:34 GMT+0
Investigating - is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 21, 05:37:42 GMT+0
Resolved - is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlv7vnb2004tzsftegp1ajs9 2026-02-20T18:22:04.477+00:00 2026-02-20T18:23:54.066+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 20, 18:23:54 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

Feb 20, 18:22:04 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmls34yer00ivriplc8b069w2 2026-02-18T13:46:02.162+00:00 2026-02-18T13:46:02.431+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 18, 13:46:02 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 18, 13:49:59 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlrrp3ab00s8bt3bqvmuxi25 2026-02-18T08:25:46.210+00:00 2026-02-18T08:25:46.412+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 18, 08:25:46 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 18, 08:27:27 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlrrjsme00a1gw07h6upwxno 2026-02-18T08:21:39.110+00:00 2026-02-18T08:21:40.320+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 18, 08:21:40 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 18, 08:23:06 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmldp07o900ah10mnsmwtuz7s 2026-02-08T12:01:39.800+00:00 2026-02-08T12:01:40.095+00:00 Backend is down Type: Incident

Affected Components: Engine

Feb 8, 12:01:40 GMT+0
Investigating - Engine is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 8, 12:03:52 GMT+0
Resolved - Engine, Backend, Search, Engine are back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlceza8e00gdugzhmf01bwgi 2026-02-07T14:33:14.124+00:00 2026-02-07T14:33:14.895+00:00 Marketing site is down Type: Incident

Feb 7, 14:33:14 GMT+0
Investigating - is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 7, 14:35:16 GMT+0
Resolved - is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlcco1qq00dvf1xdw8h23psy 2026-02-07T13:28:30.673+00:00 2026-02-07T13:28:30.857+00:00 Marketing site is down Type: Incident

Feb 7, 13:28:30 GMT+0
Investigating - is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 7, 13:30:16 GMT+0
Resolved - is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmlakx9qx007bn8rcv1vluvvl 2026-02-06T07:44:05.528+00:00 2026-02-06T07:44:06.299+00:00 Marketing site is down Type: Incident

Feb 6, 07:44:06 GMT+0
Investigating - is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 6, 07:46:03 GMT+0
Resolved - is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.ferndesk.com,2005:Incident/cmkq0uexm0069uzmb6zi71lfu 2026-01-19T17:04:00.000+00:00 2026-01-19T17:14:00.000+00:00 Degraded help center performance Type: Incident

Duration: 4 minutes

Affected Components: , Custom domains, Custom subfolders, Help Center →

Jan 19, 17:14:00 GMT+0
Resolved - This incident has been resolved..

Jan 19, 17:04:00 GMT+0
Investigating - During a routine migration Help Center performance was degraded for a few minutes..

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